From: route@monster.com
Sent: Sunday, May 01, 2016 7:49 AM
To: hg@apeironinc.com
Subject: Please review this candidate for: Dispatch Clerk
This resume has been forwarded to
you at the request of Monster User xapeix03
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OBJECTIVE: |
To find a career with a company
where i apply my skills and advance with the company. |
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EXPERIENCE: |
1/2014 - 1/2016 |
Key Personnel |
Plano |
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Industry: |
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I took inbound calls in a call
center from Cirro Energy customers.I helped with billing issues and
questions.I also took payments and set up payment plans and explained usage
history. |
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3/2010 - 12/2013 |
COACH AMERICA |
DALLAS, TX |
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Enter trip billing information
into a tracking and billing computer system.Comply with company established
quotas,policies,and prodecures.Determine information that is lacking and look
up the remaining information needed to complete the bill by reviewing
paperwork or computer data.Review the bills entered daily to ensure
accuracy.Calculate driver logs for payroll. |
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4/2005 - 12/2009 |
IMPRISM GROUP |
DALLAS, TX |
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I took inbound calls in a high
volume call center.I was responsible for helping Direct Energy customers with
billing. i worked in the credit and collection department where i assisted
customers with payment arrangnments and gave advice on how to lower their
electric bills. |
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7/2002 - 1/2005 |
Brinks Home Security |
IRVING, TX |
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I took inbound calls in a high
volume call center fom home alarm customers.I helped them with billing,false
alarms,offer to upgrade their services,and explained systems functions and
prepare trouble tickets for techs to go to the customer home to repair their
alarm systems. |
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10/2000 - 6/2002 |
Citigroup |
IRVING, TX |
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I took inbound calls in a call
center fom Citibank credit cardholders. a helped them with
billing,payments.interest rate questions I also offer them new products and
explained the different credit cards we offered. i also did data entry by
updating any new information into the company database. |
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7/1998 - 10/2000 |
ATT BROADBAND |
PLANO, TX |
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I took inbound calls from cable
customers. i set up new service,disconnected service,transfer service when
the customers moved. I also offer the current promotions.i handled billing
issues and credit and collections.I did tech support where i did troubleshoot
for their cable service.I prepare trouble tickets for tech to go out to
customers home. |
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6/1995 - 7/1998 |
Snelling Personnel |
IRVING, TX |
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I did data entry for a variety of
companies through a temp agency. |
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EDUCATION: |
5/1995 |
JUSTIN F.KIMBALL |
US |
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SKILLS: |
Skill Name |
Skill Level |
type35wpm,data entry
9500ksph,file,accounts payable,payroll,dispatch,word,excel,powerpoint |
Beginner |
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LANGUAGES: |
Languages |
Proficiency Level |
English |
Fluent |
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Spanish |
Beginner |
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